Shipping & delivery

Delivery and availability

1. Your loungewear should arrive at your home within 10 days. For our underwear, it can take up to 20 days.

Why so long? Our underwear is handmade with love by Corrina, Fannie and Susanna in our Vienna workshop. Since only a limited number of each size is in stock, it can sometimes take a little longer for your order to be processed. Also custom orders usually take a little more time. If you need your underwear very urgently, please email us at hello@sodalingerie.com immediately after placing your order. 

2. The goods will be shipped by post. We check each package carefully before shipping. Nevertheless, please take the time to check your package again for any damage when you receive it from the courier. If the package is damaged, please do not accept it

3. If shipment to your home country is not possible at the checkout, just write us a short mail to hello@sodalingerie.com.

 

Prices and shipping rates

1. Our prices include the current legal sales tax in all countries of the European Union. For countries outside the European Union our prices do not include sales taxes. 

2. In case of a return the customer has to bear the direct costs of the return.

3. Shipping costs have to be paid by the customer. Below you will find our current shipping rates:

Austria:
0.00 € - 90.00 € value of goods: 4 € shipping
from 90,01 €: free shipping

EU countries:
0,00 € - 110,00 € value of goods: 10 € shipping
from 110,01 €: free shipping

Rest of the world:
Important: in countries outside the European Union additional customs duties and import taxes may apply, which we cannot influence. These have to be paid by the buyer when taking over the shipment.

0,00 € - 90,00 € value of goods: 10 € shipping
from 90,01 €: free shipping