Shipping policy

Delivery and availability

1. We always try to ship your orders as fast as possible. However, some pieces may be out of stock and need to be sewn first.

Below is a list of our usual delivery times from the time of your order until the package arrives at your door. Preorder products are explicitly excluded from our usual delivery times. For those products the according delivery times are communicated in the product description.

Austria & EU countries:
2 - 15 days, with most orders on the lower end.

International:
10 - 60 days, depending on the duration of the actual shipping to your home country. We prioritize these orders to compensate for the longer shipping periods.

If your order is very urgent, please let us know via mail to hello@sodalingerie.com.

2. The goods will be shipped by post. We check each package carefully before shipping. Nevertheless, please take the time to check your package again for any damage when you receive it from the courier. If the package is damaged, please do not accept it

3. If shipment to your home country is not possible at the checkout, just write us a short mail to hello@sodalingerie.com.

 

Prices and shipping rates

1. Our prices include the current legal sales tax in all countries of the European Union. For countries outside the European Union our prices do not include sales taxes. 

2. In case of a return the customer has to bear the direct costs of the return.

3. Shipping costs have to be paid by the customer. Below you will find our current shipping rates:

Austria:
0.00 € - 90.00 € value of goods: 4 € shipping
from 90.01 €: free shipping

EU countries:
0,00 € - 109.00 € value of goods: 10 € shipping
from 109.01 €: free shipping

Rest of the world:
Important: in countries outside the European Union additional customs duties and import taxes may apply, which we cannot influence. These have to be paid by the buyer when taking over the shipment.

0.00 € - 90.00 € value of goods: 10 € shipping
from 90.01 €: free shipping